Whether it be an Engagement Ring, a refurbishment or piece of Fine Jewellery, our team will work with you to create a truly unique piece.
To get started please contact Melissa directly at email@example.com or call +61 2 8823 3417 to speak to one of the team.
To ensure we offer a stress free, efficient and most of all fun process, we conduct our custom design service with the following steps.
- An initial consultation with you to discuss design options that work to your budget. This can be held at our office, your home or over the phone.
- Diamond selection – we curate your list showing you videos, images and certificates and if the diamond is in our studio and you are in Sydney, then we will show you the diamond in person. Once you’ve made your choice, you can secure that diamond with the initial deposit.
- We’ll provide 3D render image to give you a realistic idea of your piece.
- On approval, our master jewellers get to work. You’ll be updated throughout the process. When the setting is complete our workshop will send you a video of the piece before packaging it up for transportation to you.
- Once payment is finalised your unique jewellery item is sent to you, via secure, discreet shipping.
We suggest getting started on your custom piece 5-6 weeks before your require it.
From sign-off on design allow 25 working days plus delivery. We offer free shipping worldwide. If you need a faster delivery, please let us know. We can arrange express shipping (personalised quote will be supplied).
“I was looking to create something special for our wedding anniversary and needed guidance. Melissa guided me every step of the way and although I had envisioned creating something new, her idea to refurbish a family heirloom piece into a modern ring was truly sensational. My wife was incredibly touched and I am so grateful”